Refund policy

 

RETURN & REFUND POLICY

Every ZALMIR case is covered by our 30-Day Print Guarantee.

At ZALMIR, every case is made to order, printed just for you the moment you place your order. Because of this, we do not accept returns or exchanges for change of mind or incorrect model selection.

But we've got you covered when it matters.

We offer a free replacement if:
• Your order arrives damaged or defective
• You received the wrong product
• The print quality is significantly different from what was shown

How to request a replacement:
Email us at zalmircase@gmail.com within 30 days of delivery with your order number and clear photos of the issue. We'll review your request and send a replacement at no extra cost. No need to ship the original back.

If a replacement isn't possible, we'll issue a full refund instead.

Please note:
• Slight color variations between screen and print are normal and are not considered defects.
• We can't cover incorrect model selection at checkout, so please double-check your iPhone model before ordering.
• Original shipping fees, if any, are non-refundable.

We stand behind every design we ship. If something's wrong, we'll make it right.

— ZALMIR. Carry the Myth. —